CX Business Architect
Company: VirtualVocations
Location: Arvada
Posted on: November 12, 2024
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Job Description:
A company is looking for a CX Business Architect to design,
test, and deliver customer experience solutions.
Key Responsibilities
Provide thought leadership to develop innovative business solutions
for clients
Lead business requirements sessions and contribute to delivery
teams for business case development
Develop and maintain client relationships while guiding client
understanding of proposed solutions
Required Qualifications
10+ years of business consulting experience on contact center,
self-service, and CX projects
5+ years of experience on large-scale IVR projects
Ability to develop business strategies based on analytical skills
and business knowledge
Experience working in large, complex client environments
Keywords: VirtualVocations, Westminster , CX Business Architect, Professions , Arvada, Colorado
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